New code of practice for motor trade announced
Motor trades
28th April 2009
The New Car Code of Practice is to be brought into the Motor Codes in an effort to boost consumer protection.
According to the Society of Motor Manufacturers and Traders (SMMT), the code consists of a set of criteria from the Office of Fair Trading (OFT) to offer consumers peace of mind.
Standards included in the consumer code will cover advertising, sales, manufacturers' warranties, availability of replacement parts and the handling of complaints.
Chris Mason, director of Motor Codes, said the New Car Code is a prime example of the car industry working together with the OFT to improve its business methods.
"We believe that its proven success will help reinforce the aims of the Motor Industry Code of Practice for Service and Repair," he remarked.
Leading motor dealership Caffyns has committed all 24 of its outlets to the new code.
The SMMT supports and promotes the interests of the UK automotive industry.
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