At Giles Insurance Brokers Ltd, we believe in putting our customers at the heart of everything we do, and always aim for excellent customer service.
'Outstanding' IIC award two years running
In 2011 and 2012, Giles' customer care was rated as 'outstanding' by Investor in Customers.
Treating customers fairly
The fair treatment of customers is central to our culture. This means that we commit to providing:
- Products and services that meet our customer's needs
- Robust and professional advice
- Clear,accurate and timely communications
- Outstanding customer service levels
- Excellent value.
Tell Us What You Think
We value customer feedback which helps us to enhance and develop our products and services, and to continually raise our standards.